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Some software can be installed on a limited number of machines (e.g. It does not mean that you will be able to download and install the software an unlimited number of times using the same key. The Access Guarantee option provides access only to the download link(s) and key(s). Check your Order Receipt if you are unsure what kind of Access Guarantee applies to an order you placed. Under certain circumstances, the Extended Access Guarantee may be included in your order free of charge in place of the Basic Access Guarantee.

It allows you to re-download software and view product keys for 31 days after you order the software.Įxtended Access Guarantee allows you to re-download software and view product keys for 24 months after you order the software. How can I find out the status of my Access Guarantee?īasic Access Guarantee is included with most orders by default, free of charge. The Access Guarantee option is not available on all WebStores. The Access Guarantee option provides access only to the download links and keys issued with your order. If you purchased a six- or twelve-month rental or trial software, your license will still expire in the expected timeframe.

The Access Guarantee option does not extend the duration of your license.

For details about each option, see: What is the difference between Basic Access Guarantee and Extended Access Guarantee?. In most cases you will receive the Basic Access Guarantee free of charge with your order and will have the option of upgrading to the Extended Access Guarantee during the checkout process. This can be very useful if you ever have to reinstall a piece of software you have ordered. The Access Guarantee option makes it possible to re-download software you have ordered and view any product key(s) issued with it for 31 days after you order the software (or 24 months, if you opt for the Extended Access Guarantee). What is a bulk order and how can I request one?

To ensure delivery of our system emails, make sure that is added to your email white list. Note: The Email order receipt button is only visible once the order has been finalized and all product keys / activation codes / license numbers have been retrieved and issued.

If you are sending to multiple recipients, use a comma to separate the email addresses. You are directed to your Order Invoice.Ĭlick the Send Invoice button under Order Summary.Įnter the email address(es) to which you want your receipt sent in the Email address field. You are directed to a list of your previous orders.Ĭlick the View Invoice button next to your order.

Sign in to your WebStore (if you are not signed in already).Ĭlick the arrow beside your username (top-right corner), and then click Your Account/Orders. To send a copy of your invoice via email: Yes, it is possible to email a copy of your invoice to yourself or some other recipient(s).

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